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Rsw2290
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Can't reset password

Having trouble resetting my password for my virgin media account. I clicked on the link which took me to put in my username, which then stated it didn't exist or couldn't be found. So I had to put in my surname, account number and area ref code. I clicked continue and it lagged and went straight to "oops something's broken" this happened a few months ago and eventually I got fed up of trying to find the solution. Can anyone help?

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VickiB17
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Re: Can't reset password

Join the club. Been waiting a couple of hours for the private message I was promised. There are lots of people with the same issue, good luck
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Rsw2290
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Re: Can't reset password

Did you manage to get in touch with them through phoning? I'm currently on hold to see if they will send me a temp password so can reset. Bloody nightmare isn't it? 

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VickiB17
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Re: Can't reset password

I tried phoning earlier - all lines are busy, try later

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