I’ve been trying to register for about a week but it won’t let me, I really need to keep my old number but can’t do it without having an account
Is the number still registered with your previous provider? If you have let the number go then you may not be able to recover it.
Thank you for your post and welcome to the community.
I'm sorry for any difficulty you're having with registering an online account.
Which page do you get to before you're unable to proceed any further?