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emmasteck
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Can't register for My Virgin Media

We no longer have access to the email needed to reset the PIN.

I have asked for this to be resolved no less than five times in the two months.

Please could someone help us change the account email?

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Beth_G
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Re: Can't register for My Virgin Media

Hi @emmasteck,

 

Thanks for posting  on the Community Forums - many apologies for our delayed response from here.

 

I can see that you have been speaking with my colleague Lee in regards to this issue via PM. If you need anything else just give us a shout and we'll be happy to help.

 

Kind regards,

 

Beth