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Can't register for My Virgin Media

Everytime I enter my last name, the account number, the area ref number and complete the human verification, I press to continue and the page just refreshes. There's no error message or anything it just refreshes.

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Re: Can't register for My Virgin Media

Hi JackHorn,

 

Welcome to the community and thank you for your post. 

 

I'm sorry to hear about this. What device are you trying this on?

 

^Martin

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Re: Can't register for My Virgin Media

I have tried this on my computer, mobile and the other half’s mobile. All of which are doing the exact same thing.

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Re: Can't register for My Virgin Media

Okay, can you please try to clear your cookies and cache on one of the browsers are try this again?

 

^Martin

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