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Can't re-set security Info

I've been locked out of my account. Saying my security info is incorrect. Saying my bill info is incorrect. Going round and round in circles. Someone please help.

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Re: Can't re-set security Info

Hi debbiewalker82,

 

Thanks for your post and welcome to our community.

 

I'm sorry that you're having problems accessing your account and going round in circles. I can appreciate you want to get this sorted out as soon as possible.

 

I'm going to need to take a look at your account to help, so I'll pop you a private message now. 

 

I'll speak to you there.

 

Thank you,

 

Melissa 

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Re: Can't re-set security Info

Anyone available please?

Thanks

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