Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
204 Views
Message 1 of 2
Flag for a moderator

Can't pay last monhhs bill till end of this month

Struggling to find the money to pay my bill this month due to being laid off temporarily because of lockdown, I've tried calling to get a extension till the 28th but can never get them to answer I spent 2 hours on hold yesterday for the line to go dead. 

0 Kudos
Reply
Highlighted
  • 5.33K
  • 995
  • 1.41K
Very Insightful Person
Very Insightful Person
198 Views
Message 2 of 2
Flag for a moderator

Re: Can't pay last monhhs bill till end of this month

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks