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Can’t pay bill

My bill overdue and services restricted. I don’t get paid until end of month and also have only just gone back to work due to covid19. . I’ve tried to contact but as at work can’t stay on line for long

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Re: Can’t pay bill

If you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response, but it may take a day or two at present. This is a text only service, it does not support voice calls.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

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