Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Just joined
317 Views
Message 1 of 2
Flag for a moderator

Can't make an online account

I have tried making an online account but after I put my name, account number and area ref. it just won't do anything. I have been doing the robot test for hours but it just won't make me an account.

0 Kudos
Reply
Highlighted
  • 2.49K
  • 111
  • 159
Forum Team
Forum Team
271 Views
Message 2 of 2
Flag for a moderator

Re: Can't make an online account

Thank you for your post Prajiturel13 and welcome to our community.

 

Have you been able to create your My Virgin Media account since your post?


If you're still having trouble can I please confirm, have your services been fully installed? 

 

Let us know.

 

Thank you, Emily.

0 Kudos
Reply