I have tried making an online account but after I put my name, account number and area ref. it just won't do anything. I have been doing the robot test for hours but it just won't make me an account.
Thank you for your post Prajiturel13 and welcome to our community.
Have you been able to create your My Virgin Media account since your post?
If you're still having trouble can I please confirm, have your services been fully installed?
Let us know.
Thank you, Emily.