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Can’t login to my virgin media Help

I can’t login to my virgin media to check bills I have put my details in as requested but it says can’t find username I also have put my surname my account number date of birth still no joy please if someone can help 

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Re: Can’t login to my virgin media Help

HI jdtravel, thanks for the message and sorry to hear that you are having issues with the online account. Can you confirm if you have previously registered for the online account or are you in the process of setting this up? Chris 

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