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Chrissy5
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Can't log onto My Virgin Media

Can't log onto the above. I know my own DOB and other security questions, but I'm going around in circles.🤔🤔🤔

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Forum Team
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Re: Can't log onto My Virgin Media

Good Afternoon Chrissy5,

 

Thanks for your post and I'm sorry to see that you've been struggling to get logged into your self care account.

 

Do you have any kind of error message coming up on the screen when you attempt to log into the account?

 

Can you also tell me if we've recognised this as an outage in your local area on our service status checker?

 

David_Bn

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