Virgin Media Community

[Juby]

Hi, I wanted to log into my virgin account and when I do type my details it says it is wrong so I try forgot my username and password which also seem not to work. I understand that it might be busy for you now but it is really frustrating as all I want to do is log into my account which I am not able to do. My mobile virgin works just fine, it is just the normal account.

Hope you can help me.

[Beth_G]

Morning Juby,

Thanks for your post and welcome to the Community Forums. I'm so sorry for our delayed response and for the difficulty you've had trying to access your My Virgin Media account.

Can you please let us know if you've been able to get this sorted since posting? If not just give me a shout and I'll gladly pop you over a PM and help out.

Kind regards,

Beth