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sunshowers
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Can't get in conctact via phone number to cancel my broadband - what other options do I have?

I have tried multiple times to get in touch via phone to cancel my broadband however I never get through to a person and always get cut off. 

At this point it's close to criminal that I'm unable to cancel something because Virgin Media want to make it near impossible to do so. 

Please provide another way to cancel - this is absolutely ridiculous.

 

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Chris_W1
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Re: Can't get in conctact via phone number to cancel my broadband - what other options do I have?

HI sunshowers, thanks for the message and sorry to hear that you have been unable to speak with the cancellations team. Can you confirm if you have managed to speak with us since posting? The best option would be to call them on 0345 454 1111 options 1-1-4-5- or you will also be able to send a written disconnection in the post. Chris 

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apcyberax
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Re: Can't get in conctact via phone number to cancel my broadband - what other options do I have?

cancel by post as agreed in the contract
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