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Can’t create account

Hi

I’ve had virgin for about 2 weeks and I’m unable to create my online account. 

Every time I try to register my account it pops up saying ‘Sorry, this password isn't allowed. Please choose another one’ but i’ve tried multiple different ways  

can anyone help? 

Thanks 

Sam

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Re: Can’t create account

Hi SamJones1,

 

Thanks for your post and welcome to the community. 

 

I am sorry for the online account registeration issue. I'll be happy to look into this for you. 

 

I'll PM you so we can discuss this further.

 

Kind regards,

John_GS
Forum Team

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