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Can't change username

Hi- the page where you enter your Account number, Surname and region code, to reset your username does not work. It comes up with an error every time despite the details being correct.

Please could someone help? I need to amend something in my account.

Regards

Paul

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Re: Can't change username

Hi pbradbury1997,

 

 

Thanks for reaching out to us in our community and welcome, I am sorry to hear you have had issues getting into your online account, you can only change your username once signed in via my preferences.

 

 

So I can help I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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