I've been trying to cancel for a while and cannot get through to anyone as the automated system gives me only two options. Either I pay now and get service back in three hours or say I have already paid.
I moved out a while ago into an area where virgin media is not available. How am I supposed to sort this out if there is no option to get through to an actual person? I would pay this deficit to get rid of this problem without a mark against my credit file but I am not going to pay all this money if it is going to carry on because I cannot cancel this service which I have been unable to use for a long time now.
Would very much appreciate if someone could suggest a way to get some kind of response that is not an automated text or a useless phone answer.