Can’t activate Netflix

[Mrsploppy]

Upgraded to volt bundle but can’t activate my Netflix account which is included. Really annoying. Is there an update on this known issue?

[Ashleigh_C]

Hi there @Harley2017

Thank you for your post and I am so sorry to hear you have not yet had an email in regards to this! 

Can I ask if you have a purple activate tab at all on your My Virgin Media App? 

Thank you. 

[Harley2017]

Hi 

no activation tag. My problem has been expedited and told it would be working in 3/5 days but not holding my my breath! 

[Ashleigh_C]

Thank you for letting us know @Harley2017

When were you told this? 

[Harley2017]

I was told this afternoon! 

[Carley_S]

Hi @Harley2017

Thank you for that information. I can see that my colleague has raised this for you via your private conversation. If you have any further questions or concerns on this issue, please reply in the private message you already have opened and we'll be able to assist you quickly and more efficiently.