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Can't Create Online Account

I am trying to create a 'My Virgin Media' account but the following error keeps appearing:

"The details you have entered are incorrect, please check and try again."

I have checked my details (which are correct) but the error remains.

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Re: Can't Create Online Account

Hi Shelbebec

 

Thanks for posting and welcome to the community. My apologies for the online account issue. I have not been able to verify your details via the forum information provided so I'll PM you and we can assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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