Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
199 Views
Message 1 of 3
Flag for a moderator

Can not register online account

Hi in having trouble registering a new online account today, my services were reconnected today and iv noticed a spelling mistake in my email address so i'm not sure this is the problem, I phoned 150 and was passed along the line, the lady could not understand what I was trying to say and I was having trouble understanding her, plus the line was very bad. can someone put me in the right direction or sort this out please.

thanks 

Huw

0 Kudos
Reply
Highlighted
  • 3.59K
  • 223
  • 455
Forum Team
Forum Team
187 Views
Message 2 of 3
Flag for a moderator

Re: Can not register online account

Hello ht6767

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

0 Kudos
Reply
Highlighted
  • 3.59K
  • 223
  • 455
Forum Team
Forum Team
176 Views
Message 3 of 3
Flag for a moderator

Re: Can not register online account

Thanks for passing security ht6767

I have all the information required now

What I have done is raise this issue with our IT Team 

It can take anything up to 10 days to get fixed 

As soon as I have an update I will let you know 

Please don't worry we will have you online as soon as we can 

Gareth_L

0 Kudos
Reply