Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of the issues that you're having with your ministers bill and trying to pay it.
The payment methods that we accept are shown on the page here and the option that you need, is shown below.
How to pay by internet or phone banking
When you make a payment through your online bank, or pay by phone banking you’ll need the following details:
• The Virgin Media Payments Ltd bank account number: 23494314
• The Virgin Media Payments Ltd sort code number: 20-13-42
• Your 14-digit payment reference number
For internet banking, you might have to first select Virgin Media (1) as the company to pay.
If you get paper bills, you’ll find your 14-digit payment reference on the back of the first page of your bill.
If you get your bills online, find your 12-digit payment reference then add your 2-digit area reference to the end to get your 14-digit payment reference. You’ll find both references in your billing notification email.