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Calling customer services from abroad

Hi,

Im currently abroad and desperately trying to reach out to customer services as Im trying to change my virgin media package (or leave). The phone # provided (0345 454 1111 or 0044 345 454 1111) doesnt work abroad. Cannot chat online with anyone (human). Can someone help asap please?

Many thanks

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Re: Calling customer services from abroad

Hi mherdemian,

You could try the text messaging service.

Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Calling customer services from abroad

Cheers - Im going to give it a try
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