Thanks for your post and reaching out to the Community Forums, Barrytiffen,
Regrettably we are not able to process cancellations, sales or upgrades within the forums. Cancellations can be done by phone 0345 454 1111 or by post Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG. Did you send notice to cancel before your moved abroad?
No I did not send notice to cancel before I went abroad, mainly as I am not looking to cancel but to renegotiate my contract which has expired since I went abroad. Clearly sending my request by post is archaic, the postal service between uk and France is running badly at present due to Brexit. I also do not have a postal address here as I am in a camper van. I am however able to use email.
I understand from a previous posting that it is possible to get a call from back from Virgin. If this Forum cant help is anyone able to point me in a direction that is likely to help.