Virgin Media Community

[Brainfart]

For the purposes of privacy as before with our previous dealings please would it be possible to discuss something privately with a member of your team regarding our VM package as a precursor to me ringing up at a later time.

Thank you

[David_Bn · Accepted solution]

Good Morning Brainfart,

Thanks for your post on our Community Forums

Can you please elaborate on your post, without of course sharing any sensitive information?

We don't perform changes to the package for customers over our Community Forums but we can look into some package issues if required

Kindest regards,

David_Bn

[Brainfart]

Hello,

I understand those changes aren't made through here it was more to just enquire as to our options.

We are on Mixit, M200, TA phone which we had sorted out last year.

We are looking at removing Mixit as the household member we got it for is no longer with us and can't justify keeping it.

Options for Broadband + Phone packages, or rough cost to retain the remaining 2 services as is in our package without the tv/box.

*edit*

Ok the website is finally working and I can see the packages now.

https://www.virginmedia.com/shop/broadband/deals