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Sugarbear
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Business account on personal credit file

Good morning

I have a business Virgin media account in my business name but for some reason it is showing up on my personal credit report.

I understand that you may have had to do a credit check through my personal credit to obtain the business account but why is the showing up on my personal credit report?

Please can you help, It is severely messing up my credit having so many accounts on my personal credit report.

How can i get them taken off my personal credit file and just onto my business credit file?

Thank you so much

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DJ_Shadow1966
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Re: Business account on personal credit file

Hello

If you have a Virginmedia Business account then you are in the wrong place to make a query as this forum is for residential customers, Virginmedia Business is a different company you will have to contact them https://www.virginmediabusiness.co.uk/help-and-advice/get-in-touch/contact-us/

Regards Mike

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apcyberax
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Re: Business account on personal credit file

if you are a director of the company its pretty normal to credit check the directors of a company

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Sugarbear
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Re: Business account on personal credit file

The business account is on my personal credit that is my issue. Not the search record 

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Hollie_B
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Re: Business account on personal credit file

Hi there @Sugarbear 

 

Thanks for your post. I'm sorry to hear you've been having these issues with your business account and credit file. You will need to speak to both Virgin Media Business and your credit file to check this, I'm afraid it's not something we are able to advise on. 

 

You can reach Virgin Media business on Twitter @vmbusinesshelp 

 

Thanks, 

 

 

Hollie - Forum Team


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