Thanks for your post and welcome to the Community Forums, chris-morris,
Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important.
Unfortunately we are not able to negotiate package changes and offers, sales or cancellations within the community forums. However our retentions team is able to help by phone at 0345 454 1111 or by text at 07533051809.
Cheers,
Corey C