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Holgate1987
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Broadband cancellation

Can someone from virgin please contact me in regards to getting a written confirmation on my cancellation. Called twice and cancelled and confirmed it but nothing in black and white. Fed up of wasting money phoning you 

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Forum Team
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Re: Broadband cancellation

Hi Holgate1987,

 

Thank you for reaching out to us in our community.

 

I am sorry to hear you haven't received confirmation after giving your notice, I am more than happy to have a look into this toi make sure this has been done.

 

I will invite you into a private chat, I will send you a request shortly, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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