Thank you for your post and welcome to our community forums. We're here to help.
I'm sorry to hear that there seems to be a problem with a recent offer. Would you mind expanding on the situation and what's happened exactly? We can then advise further.
Hi on 25th Nov I accepted a black Friday deal below , and received the email below but since then I have not had the upgrade. Can you investigate and explain what has happened.
Hi @amg343 👋.
Thanks for the update on this, so that we can look deeper into this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.