Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
205 Views
Message 1 of 4
Flag for a moderator

Bills

I am very frustrated as my bills never seem to go out everymonth even though the money is there... Then the following month they take 2 months together... Very frustrating as that's a big bill to come out in one go... I was wondering if anyone else has this problem,??? And on the bill it says late payment now due... But the money was there... Never attempted to take it out!!!

0 Kudos
Reply
Highlighted
  • 2.42K
  • 105
  • 157
Forum Team
Forum Team
123 Views
Message 2 of 4
Flag for a moderator

Re: Bills

Thanks for the post Sinoreeta1906 and welcome to our community.

 

Have you been able to check your online account and your bill breakdown to look into this? 

 

You can also double check your payment details on the billing page as well.

 

Thanks, Emily.

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
109 Views
Message 3 of 4
Flag for a moderator

Re: Bills

I have... And nothing stands out as in to why... Just when it does come in its says late payment... The 2 go out at once... Really annoying. 

0 Kudos
Reply
Highlighted
  • 2.42K
  • 105
  • 157
Forum Team
Forum Team
105 Views
Message 4 of 4
Flag for a moderator

Re: Bills

It should state the bill amount which has been paid, if this was taken twice it may state that one is for the last months bill along with a late payment fee of 7.50.

 

Does it detail either of these at all?

 

Thanks, Emily.

0 Kudos
Reply