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Billing

Hi,

I am a new customer and I must pay an installation fee. This means that my first bill is higher (£82). Am I able to pay the £30 installation fee now? The reason I ask is that there is no way on the site that it states to make a payment now and I have a Direct Debit set up for the normal amount. I want to pay £30 now then split the rest so that I do not have o fork out £82 in one go.

Many thanks.

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Re: Billing

Hi Lizabethf,

 

Welcome to Virgin Media and happy to have you on board. I'm going to send you a Private Message so I can take a look at your account, please reply back to it so I can help.

 

Thanks,

 

Lisa

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