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Billing

Hi there when I got my new contract it said from march my bill would be £30 so why am I getting charged £33.50.

Thanks any help would be appreciated. 

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Re: Billing

Hi Big-g78

 

Welcome to the Community and thank you for posting .

 

I am sorry to hear your bill is higher than expected. 

 

Can you please confirm which data you made the changes to the package, if you removed any service that would require 30 days notice and finally which date your bill was produced? 

 

Thank you 

 

 

Nat
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Re: Billing

Hi natalie

My contract was renewed on the 25th September 19 for £26.50pm then from 25th march increased to £30pm but my bill says £33.50 which has been taken from my account.

Thanks graeme.

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Very Insightful Person
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Re: Billing

£3.50 general price increase from October/November. Check bills since then.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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