Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
100 Views
Message 1 of 3
Flag for a moderator

Billing

Virgin Media have really messed up my billing but there seems to be no way to contact them.  How do I get in contact to get this sorted out?

cheers

0 Kudos
Reply
Highlighted
  • 3.16K
  • 564
  • 802
Very Insightful Person
Very Insightful Person
96 Views
Message 2 of 3
Flag for a moderator

Re: Billing

Hello

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
80 Views
Message 3 of 3
Flag for a moderator

Re: Billing

I did send a message to that number, but after 6 days there is still no reply.  What a hopeless outfit.

0 Kudos
Reply