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Doodles04
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Billing

My account is not showing as bill paid. I paid it manually on 9th August and have receipt. App is showing as payment still due. Can someone help with this please? 

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Kain_W
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Re: Billing

Hi there Doodles04,

Thanks for your post and welcome to the community.

To clarify, is this a Media account?

Also do you manually pay the bill or is it normally through direct debit?

Let us know,

Kain
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Doodles04
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Re: Billing

Media account... Volt

I pay the bill manually each month

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Kain_W
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Re: Billing

Okay, to investigate this matter I've dropped you a PM.

You'll find this message within the purple envelope icon.

Many thanks,

Kain
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