This morning I was charge £68!!!!!! For my 'monthly' service.
I changed my direct debit date
No one told me I would then need to pay a higher amount to cover the changes.
I paid my direct debit I cancelled covering February to March.
So why today am I paying a higher amount for March to April!
I am now in financial. Hardship as a result of this payment being taken out.
Unless £39 is returned to me I will consider going to Sky or BT
I think its disgusting thst when you change your billing period you are not told about extra charges and now I cannot pay for my rent
It took me literally 5 seconds to get guidance on changing DD date.
It is obvious that, if you push back the date you pay, the first bill is more.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks