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Colettejones70
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Billing issue

After been harnessed for weeks 3 or 4 times a day any time of the dayI eventually answered the phone and agreed to what I thought was a better deal and now I am getting billed twice as much as what I thought any solutions to get hold of someone at VM that isn't a bot?

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Ayisha_B
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Re: Billing issue

Hi @Colettejones70,

 

Welcome to our Community Forums and thank you for posting. 

 

We bill in advance for your services. If you need help understanding your bill now that you have changed your services, we have some info here

 

Let me know if you need any further assistance. 

 

Regards

Ayisha_B
Forum Team



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