I signed up a couple of months ago and I originally signed up to the standard tv which was £29.99 a month and the same day I rang up to upgrade for a few more channels. I was told over the phone my new bill would be £45 a month from now on and I have been charged £79 for 2 months now. I’m thinking of cancelling the upgrade as it’s way too much for what I’m receiving. Sky is way cheaper
I am sorry to hear your package is much more expensive than originally discussed, to change your package or discuss a different deal it will be our customer relations team we need to speak to.
You can contact our customer relations team on 0345 454 1111 options 1,4 then 5 before making any decisions, they will be able to do a full review on your account and get the best deal available to you, you can also reach us through any of these methods: by SMS 07533051809.