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Billing Query

I need to query my latest Virgin Media bill. Within My Virgin Media Account the ability to check out my latest bill does not work. (It tells me I haven't been billed yet, when clearly I have). 

How can I speak to someone about this? I cannot find a customer service phone number that is being operated at the moment. 

 

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Very Insightful Person
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Re: Billing Query

phone numbers are as normal. wait times might be longer though

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Billing Query

Hi LT121,

 

Welcome to our Community Forum and thanks for posting.

 

When you log into your online account, are you able to see any bills and the payments? What exactly can you see?

 

Thanks,

 

Lisa

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