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Billing Error

Extremely frustrated, cannot get through time Virgin Media.  There is a billing report which if not sorted out will mean I incur extra charges.

i also wanted to log a complaint.

any ideas as to how I can get in contact with Virgin Media 

best wishes 

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Re: Billing Error

If you have still been unable to get through on the phones or Live Chat on the Web site then you can send texts to this number 07533 051809 with details of the issue. Might take a while for a response but might be quicker than the other options.

But you need a customer services representative as they have billing access permissions to make amendments to customer accounts.

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