Virgin Media Community

[Mandy371]

Hi my bill was due to come out on the 15th January and I changed my contract on the 8th of January and it's only taken and part payment but it's saying I owe the rest but I had the full amount in my account to pay for it and they only took a part payment what do I do? 

[spgray]

billing issues can't be dealt with here, you'll need to call CS and speak to billing dept

[Emily_G]

Thanks for the post Mandy371 and welcome to our community.

We can see you've since been in touch with the team, is everything resolved?

Let us know, Emily.