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Gooners21
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Bill

Please can i request a paper copy of my bill 

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newapollo
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Re: Bill

Hi Gooners21,

Do you have a printer? If so you can print out the PDF version from My Virgin Media.

As far as I can see VM charge an extra £1.75 a month for paper bills.  priceguides 

Paper Bills

Most of our customers receive their bills via E-billing.  If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee.  To be able to receive an E-bill, you need to provide us with a valid e-mail address.

If you require an alternative format bill, such as braille or audio, you will not be charged.

Dave

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Gooners21
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Re: Bill

Hi 

I need a utility bill to show my employers 

The online bill doesnt show my address details

I only need it as a one off 

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newapollo
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Re: Bill

Hi again Gooners21,

I've just downloaded a PDF of my latest bill and it does show my name and address at the left hand side of page 1. This is the same for mobile and broadband, tv, phone bills

A copy of the page is enclosed below. I've edited out my full name and address, and account number as per site guidelines.

Clipboard01.jpg

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Gooners21
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Re: Bill

Brilliant thanks 

How do i download it please ?

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newapollo
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Re: Bill

Hi again Gooners21,

If you look at my photo in the post above yours you will see a row of icons.

Just below whre it says Not Syncing in the photo, click on the floppy disk icon, and that will save it. Or you can print it out directly from there by clicking on the printer icon immediately to the left of that one.

Or you click the Control and S keys at the same time to save it, or right click with a mouse on the opened PDF  and select either save or print.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Ernie_C
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Re: Bill

Bills can be downloaded from the My Bills section of My Virginmedia:

 

706B89F3-AF2A-4FB6-B378-52D414193F5B.jpeg

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newapollo
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Re: Bill

oops thanks @Ernie_C

I was a step ahead of myself there 😳

Dave

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Gooners21
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Re: Bill

Im using desktop and cant seem to download my bill

Any help plzzz

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John_GS
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Message 10 of 15
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Re: Bill

Hi Gooners21

 

Thanks for posting,

 

Have you been able to download the PDF version of the bill since posting? Let me know if not and we can assist further

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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