Can i please Speak to a mod
If it's about your bill you will have to phone in as unfortunately Moderators do not have access to that side of your account and therefore cannot discuss financial matters on this site.
Its not about the money side of thing . I just need to know if something is normal
Hi Wolfiebaby, thanks for getting in touch - sorry for any delay getting back to you.
If you still need assistance now, can you give us a brief idea what this is regarding so we know best how to help?