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Bill payment not working- PLZ FIX IT

Hi,

Please fix the online bill payment link (website/app), it says to restart all the time. 

No one to answer phones (understandable), but I need to pay as well. 

Cheers,
Birmingham customer

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Re: Bill payment not working- PLZ FIX IT

You can pay via the IVR by dialling 150 (From a VM Landline) or 0345 454 1111


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I work for Virgin Media - but all opinions posted here are my own
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Re: Bill payment not working- PLZ FIX IT

Thanks Aaron.

Unfortunately, I dont have a VM phone, so cant dial 150 nor does the payment option on phone work (the line cuts off at that point). 

Is there an email link or live chat feature for customer service please?

cheers

Birmingham customer

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