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Bill is paid but still says overdue

UncStvChavvezz
Joining in

Bill is paid but is still saying overdue pay now I'm getting pressure from thinking my account will be stopped.  I have screenshots of it saying Bill paid this is worrying and I see this has happened to many other subscribers.  Please fix this issue 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @UncStvChavvezz 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your service and payments. I'd be more than happy to look into this with you via a Private Message.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.