Bill increase

[Scorchio777]

My virgin broadband has increased from £25 to £32 a month. But I don’t seem to have received any emails about this. It’s quite an increase, but I assume it’s regular inflation as my o2 mobile has. Can I switch providers even tho I’m in a contract deal?

[Vikki_M]

Hi Scorchio777,

Thank you for your post and welcome to our community.

I would be happy to send you a private message so we can confirm what has caused the higher bill amount.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can.