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Bereavement

Hi,

I opened this account for my father who had dementia.  He has now passed away how do I close this account. Tried to ring twice but get cut off after 36 mins.

What happens with the equipment

 

Regards

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Re: Bereavement

https://www.virginmedia.com/help/account-holder-has-died

 

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Re: Bereavement

what account? if you mean the forum just log out and forget it

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Re: Bereavement

Thanks Graham A.

The account is in my name for my father 

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Re: Bereavement

I would think the account disconnect form from the link I posted would still be the way to proceed.

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Re: Bereavement

Hi Gillian66, I am really sorry for your loss.

To help you further I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R

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