Thankyou for contacting me . I would love to talk to the " Team" , but sitting on hold for an inordinately long time is not appealing. Having been a customer since before Virgin took over I was enjoying a very acceptable loyalty discount which has now ended. My bill has now doubled , hence my dissatifaction.
Thank you for coming back to us, we are really sorry packages and pricing isn't something we can help with here I am afraid however you can text thinking of leaving to 0753 305 1809 and a member of the team will aim to answer within 24 hours.
If you haven't already you can also check your online account under my offers to see if there are any offers designed for you there?