Being charged for SIM when have moved over to O2

[Louisebull]

I have the same issue 

[MOD EDIT: Post split to create own thread]

[Kain_W]

Hi Louisebull,

Thanks for your post and welcome back to the community.

Many apologies for the issues faced with the transfer over to O2, just from checking however on our threads I can see that you have raised this issue and the team has responded.

To avoid confusion we'll allow responses to occur from there.

Regards,