I have been a customer for a long time I joined when the cables were first laid in our area first it was Bell cablemedia, then NTL then virgin took over. At least 25 years in total. Last week I moved house and unfortunately had to change providers as you dont provide a service in the area. I gave months notice and asked for it to be disconnected on 12th September. Since I gave notice I have had regular texts and emails saying that I havent sent the equipment back and threatening to charge me, I rung and said that I wasnt being disconnected until the 12th but still themessages keep coming !! Today I received a final warning although I sent them saturday. Ive never really had any problems with you before but as soon as I leave I start getting threats from you !!! Not a good recommendation for me to pass on to others who I could recommend you to !!!