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irfanqayyum
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Bad customer Service

Hi All

I have been trying to get in touch with virgin media for the last 3 months and no one is able to help me. All I want is change my package !!! but every time I say this to the customer service reps / they keep saying they are not the right team. I am paying a lot of money every month but dont seem to get through at all. Can some one help here? I have tried chat/ phone/ email 

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