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BT Sport question.

I took out a subscription to BT Sport at the end of October. 

I'm aware I have to keep the service for a minimum of 30 days before I can cancel.

However, does the rule still apply that 30 days notice has to be given before a service can be removed?

Therefore, can I contact Virgin now and cancel, safe in the knowledge I will have had the service for the minimum time stipulated?

Thank you.

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Re: BT Sport question.

Hi there @regentroad5 

 

Thanks for your post. Apologies for the delay in response. In order to remove a service we would need you to give 30 days notice, not only have the service for 30 days. 

 

Hope this helps, if not let me know and I'll do my best. 

 

Thanks, 

 

 

Hollie - Forum Team


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Re: BT Sport question.

Thanks for getting back to me Hollie.

Does this mean one has to keep a service for a minimum of 60 days, or can a cancellation of a service be made within the 30 day minimum period the service is held for?

Theoretically, could I take out a subscription for something like BT Sports, and cancel on the same date, meaning the account is held for the minimum period, while at the same time 30 days notice of cancellation is given?

Thanks again.

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Re: BT Sport question.

Yes you can request the cancelation within the first 30 days.

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Re: BT Sport question.

Thank you.

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