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BIlling

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 SO I moved house last week the lady who set up all the appointment to change stated it cost £25 for the move but she's would wave the £20 of so I only pay £5 on top of my monthly bill ! Checked and she's somebody the opposite billed me the £20 and taken of the £5?! My bill should just Be £32 not £47

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Re: BIlling

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum. See here for more info https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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Re: BIlling

ah thank you there mr I was wondering why I couldn't find a number thanks again?? 

Stay safe 

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