Have had issues with incorrect billing for months.
Have been messaging Laurie_C and was promised a call from a manager within 24 hours on Thurs 9th Sept.
Having heard nothing I have tried to follow up the DM today but can't send anything as it says not accepting messages.
Does anyone have a contact to get this resolved, I have an unresolved complaint ref C-140721954 and I am close to passing this to the regulator.
Thanks